Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact or service request form

• Call or text our business

• Schedule an appointment

• Request information about services

This information may include:

• Name

• Phone number

• Email address

• Service address

• Details related to your request

We may also collect limited technical data such as IP address or browser type to improve website performance.

2. How We Use Information

We use the information we collect to:

• Respond to service inquiries

• Schedule appointments

• Send confirmations and updates

• Provide customer support

• Improve our services and website

Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

3. SMS Messaging and Consent

By providing your phone number and consenting to receive text messages, you agree to receive messages related to

• Service requests

• Appointment reminders

• Job updates

• Follow-up communication

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

Consent to receive text messages is not a condition of purchase.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

• With service providers who help operate our business (such as scheduling or communication platforms)

• When required by law or to protect legal rights

• To prevent fraud or security issues

These providers are required to keep information confidential.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, or misuse.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

7. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion where applicable

Requests can be submitted using the contact information below.

8. Cookies and Website Tracking

Our website may use cookies or analytics tools to:

• Improve performance

• Understand visitor behavior

• Enhance user experience

You can disable cookies in your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, you may contact us at:

sales@tejaraenterpises.com